Faq's

Each diamond tells a different story. Prices vary based on diamond quality, gold purity, craftsmanship, and daily market movements. To maintain transparency, prices are shared personally on request.

Simply click on WhatsApp, call us, or book an appointment. Our jewellery consultant will share a detailed price breakup tailored to your selected design.

Yes. We use natural, ethically sourced diamonds, certified by internationally trusted laboratories such as IGI / GIA, ensuring authenticity and peace of mind.

Absolutely. From gold colour to diamond size and finish, we offer customization so your jewellery reflects your individuality and elegance.

Yes. You may visit our showroom, schedule a private viewing, or request a video consultation to experience the craftsmanship up close.

Yes. We offer an exchange facility on eligible diamond jewellery purchased from us, subject to our exchange policy and quality verification.

Yes. Exchange requests should be raised within a specified period from the date of purchase. The exact timeline will be shared at the time of purchase or can be confirmed via WhatsApp.

Yes. You may exchange your jewellery for:Another design of higher or equal value. Any price difference must be settled accordingly.

Yes. Original diamond certification and invoice are required for smooth exchange processing.

You can initiate an exchange by:📲 Messaging us on WhatsApp📞 Calling our support team🏬 Visiting our showroom by appointmentOur team will guide you through the process step-by-step.

We accept secure payment methods such as bank transfer, UPI, cheque (subject to clearance), and in-store debit or credit card payments. The available options are confirmed once your design and price are finalized.

Yes. An advance payment is required to confirm your order after you approve the design, specifications, and price. This allows us to begin the crafting process. The remaining balance is payable before delivery or at the time of collection.

No. Payments are not accepted directly through the website. Our website functions as a curated jewellery catalogue, and all payments are processed through secure, offline channels shared personally after inquiry.

The full payment must be completed before dispatch for shipped orders or before pickup for in-store collection. This ensures safe handling and timely delivery of your jewellery.

Yes. A detailed invoice is provided for every purchase, clearly mentioning diamond details, gold purity and weight, making charges, certification information, and applicable taxes.

Yes. All applicable taxes are clearly included in the final price shared with you before payment confirmation. There are no hidden charges.