• 1. Overview

  • Welcome to the official website of Savya Jewels Pvt. Ltd. (“Savya Jewels”, “we”, “our”, or “us”). By accessing or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you are advised to discontinue use of the website.

  • 2. Website Use

  • This website functions as a curated digital catalogue showcasing our diamond jewellery collections crafted in 14KT and 18KT gold. Savya Jewels does not facilitate direct online sales through the website. All purchases, confirmations, and transactions are conducted offline through our showroom or via direct communication channels such as phone, WhatsApp, or in-person appointments.Product images displayed on the website are for illustrative purposes only. Actual products may vary slightly due to handcrafted workmanship, natural gemstone characteristics, lighting conditions, or individual screen settings.

  • 3. Intellectual Property Rights

  • All content available on this website, including but not limited to images, text, product designs, logos, graphics, and brand elements, is the exclusive property of Savya Jewels Pvt. Ltd. Any unauthorized copying, reproduction, distribution, modification, or commercial use of this content without prior written consent is strictly prohibited and may result in legal action.

  • 4. Product Information

  • We make every effort to ensure that product descriptions, diamond specifications, gold purity details, and other information displayed on the website are accurate and up to date. However, prices and specifications are subject to change due to fluctuations in gold rates, diamond quality selection, customization requests, and availability.Savya Jewels reserves the right to modify, update, or discontinue any product information, design, or specification at its discretion without prior notice.

  • 5. Appointments & Inquiries

  • Customers may contact Savya Jewels through inquiry forms, WhatsApp, phone calls, or by visiting our showroom to request product details, customization options, bulk order discussions, or appointment scheduling. We reserve the right to verify customer details before confirming appointments, orders, or consultations to ensure service quality and security.

  • 6. Payments

  • All payments are completed offline and are accepted through approved methods such as cash, bank transfer, UPI, or debit and credit cards (as applicable at the store). The website does not support or process online payments. Payment terms, advance requirements, and final settlement details are communicated clearly at the time of order confirmation.

  • 7 Limitation of Liability

  • Savya Jewels Pvt. Ltd. shall not be held liable for any loss or damage arising from technical issues or temporary unavailability of the website, unauthorized access or misuse of customer information beyond our control, incorrect or incomplete information provided by customers, or improper use, handling, or maintenance of jewellery after purchase.

  • 8. Changes to Terms & Conditions

  • Savya Jewels reserves the right to revise or update these Terms & Conditions at any time without prior notice. Continued use of the website after changes are made constitutes acceptance of the updated terms.

  • 9. Contact Information

  • For any questions, clarifications, or concerns regarding these Terms & Conditions or company policies, customers may contact Savya Jewels through our official communication channels provided on the website.